Frequently Asked Questions
Everything you need to know about the future of swimming.
What is included with my FORM Smart Swim Goggles purchase?
Each order includes the FORM Smart Swim Goggles, a protective ventilated carrying case, seven interchangeable nose bridges for a custom fit, and a magnetic charging cable.
How long does shipping take and what are the costs?
We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days within the continental US. Shipping costs are calculated at checkout based on your location and selected speed.
What is your return policy for the goggles?
We offer a 45-day risk-free return policy. If you are not completely satisfied with your goggles, you can return them within 45 days of the delivery date for a full refund.
Do the goggles come with a warranty?
Yes, FORM goggles are covered by a 1-year limited warranty that protects against manufacturing defects in materials and workmanship under normal use.
How does the FORM Premium subscription work?
New goggles often come with a trial of FORM Premium, which includes access to 1,000+ workouts, professional training plans, and a custom workout builder. After the trial, you can choose to subscribe monthly or annually.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options through select financing partners at checkout.